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Major Responsibility: Responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.Serves as an internal resource on technical issues. May train other field engineers or customers. May calibrate equipment on-site for large volume customers. Works on on-site customer service and support assignments with broadly defined objectives Solves non-routine issues, challenges and problems within field of specialization; QUALIFICATION To be really successful in the job you should have a relevant Master Degree or University Degree in Chemistry, Biochemistry or Biology although your proactive approach, team spirit and eagerness to build your sales knowledge are what will ultimately drive your success; You enjoy being in front of customers and supporting them while demonstrating your technical expertise; Interested in joining the world’s leading test & measurement company and you have what it take for such an exciting position . | |||