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Daily support requests for multiple apps, track, coordinate with respective functions and pursue to accomplish in a timely manner.
Bridge client/biz user with IT engineering team; work with onsite colleagues to manage and facilitate release priority and schedule.
Gather, analyze and clarify user requirements with client, explore and document solutions.
职位需求:
Fluent verbal & written English communication and strong interpersonal skills.
Enthusiasm in work with good self-learning ability.
Team player; detail oriented and self-motivated to drive work to proceed.
Financial/IT related major or working experience.
Familiar with software development process as a plus.