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1,To ensure the cleanliness of guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel.
确保所有客房按饭店标准清洁,同时保证客人最大程度的满意。
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2,To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.
管理客房服务员并检查客房及环绕服务区域的卫生,注意从饭店的全局出发并根据要求建立国际化的卫生标准。
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3,To prepare duty rosters of Housekeeping Attendants.
编排服务员的排班表。
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4,To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
检查所有客房,重要客人的房间以及重要客人的到达,以及常住客人的房间卫生。
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5,To report and follow up on repair and maintenance.
报告和跟踪维修和保养情况。
6,To document all daily activities and events such as guest complaints and habits in the logbook.
记录日常所有的活动,例如客人的投诉和喜好等。
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7,To attend to guest requests and complaints. Takes corrective action.
采用正确的方式处理客人的要求和投诉。
8, Two years Housekeeping working internship experience.
两年客房部工作或实习经验