职位描述: Positioning
The Data Analyst is a 'power consumer'of the data maintained in our CRM systems and a 'power user' of available database reporting and analytics tools. The primary focus of the Data Analyst is to explore the full potential of available data in a business decision support context. This will involve performing various exploratory data analysis, using business context supplied by business owners. Output from such exploratory exercises could include recommendations for scoring models to support customer coverage strategies or loyalty type programs or predictive models to support campaigns.
The Data Analyst should be a consultant to business users, helping them effective use available data in their planning process.
The Data Analyst will also give feedback to the Data Quality Manager on what to audit and the effectiveness of existing audits and data management processes, based on data demands from the analyses that he/she is performing.
Coverage will be cross segments and all WW internal data repositories (systems that collect data at source, as well as reporting data marts). The Data Analyst will also research external data sources and seek opportunities to utilize appropriate external data to augment our internal data, with the intent of furthering the decision support capabilities.
Job Responsibilities
Research/investigate data sources
-Understand the characteristic of the various available internal and external data sources
-Advice data consumers of the correct utilization of right data, based on the business context driving the data requirements
Expert user for database tools
-Deep knowledge of available data analysis and reporting tools
-Expert usage support to other users of these tools
-Drive requirements and enhancement requests to WW tool owners on behalf of the regional user community
Perform data analysis
-Fulfill routine request for database analysis
-Work with business owner to initiate 'ground breaking' exploratory data analysis projects with the intent to demonstrate and develop sophisticated data-based decision support capabilities
Data readiness requirements
-Based on routine analysis requests and the various exploratory projects, work with business owners to define data readiness criteria to ensure that feeder data is available and that there is integrity in the resulting analysis
-Develop and publish readiness scorecards to track readiness postures
-Work with business users and subsidiary database teams to develop acquisition plans for identified data attributes
Investigate reported data anomalies
-Assist database teams investigate any anomalies discovered in the data from the CRM systems
-Escalate to WW tool owners and publish resolutions to the user community
Microsoft is an equal opportunity employer, we encourage Women and Men with diverse backgrounds to apply.
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