职位描述: Program Analyst
1.CRM system deployment, administration, and add-on functions’ development.
2.Call Center Telephony System integration.
3.Providing support that helps company to work smarter, and making sure we make the most of company’s resources.
4.Participating in project related communications and understanding complex elements of a Project's business requirements.
5.Cooperating with other roles of IT for project analysis, designing, implementing and testing.
6.Compile and update technical manuals.
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