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RequirementEssential :
1.Strong knowledge of Maersk CB information systems and the way they are managed
2.Knowledge of Call Center procedures and routines
3.Knowledge of Microsoft Operational Framework
4.Ability to lead operational and technical staff by using strong interpersonal and communication skillsPreferred :
1. Good sense of creating strong customer relationships, both via high quality of service but also via high quality of service relationship
2. Good presentation skills