- 工作地点：北京
- 职位：IT Helpdesk Agent
- 信息来源：中华英才网
说明：
Overview 此信息由中华英才网审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者中华英才网核实，并请同时联系本站处理该转载信息。
The IT Services department provides a total IT service delivery mechanism to the business. The group exists to ensure that all business areas receive a service, which allows them to make the best use of Information Technology. The IT department is organised so that we can deliver high quality end-to-end service and provide real career and technical development opportunities for all IT Services staff.
Responsibilities
* Provide IT Helpdesk hotline support
* Identify and allocate support calls
* Provide IT administration support services, such as IT asset control and user account management
* Ensure accurate up keeping of records and reports
Experience
* A degree in an IT related discipline
* Sound IT knowledge, familiarity with Microsoft servers and office
* Customer oriented, a good telephone manner and helpdesk experience is preferable
* Excellent communication skills
* Fluent in written and oral English and Mandarin
We offer our people great opportunities for advancement with a highly competitive remuneration packages. If you are interested in working in a friendly, exciting and growing business environment, please email full details of career experience, qualifications and current salary to:
human.resources.bj@
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