和睦家医院Beijing united family hospital

Responsibilities:
• Treat all persons in a pleasant and courteous manner
• Must pay special attention to detail
• Collects payment from patient at time of service or promptly at the time agreed upon with the patient and follow up all statements to completion
• Will regularly confer with the Business Office Manager about policies and problem cases
• Must obtain complete profiles and copies of insurance cards from patient at or before the time of first visit.
• Must also obtain copy of insurance cards from patient and payment schedule from third party payers at time of first visit and whenever payment status changes
• Must collect all money due at time of service or debit/credit correct accounts correct time as agreed with patient
• Must provide each patient with copy of current statement at end of each visit and obtain patient’s signature on office copy.
• Must request payment from patient according to their unique situation (first checking patient’s name, membership card, insurance card, and insurance form)
• Collects correct co-payment and deductible for direct billing insurance, and explains to the patient.
• Gets deposit from patients for ER, Inpatient, and day surgery services

Qualifications:
• High school diploma or equivalency
• Training from technical school or college preferred

Skills:
• Excellent oral and written English
• Professional etiquette
• Independent decision-making skills
• Good time management and prioritizing skills
• Maintain strictest confidentiality
• Ability to respond to patients on credit matters in a courteous fashion