Live Expert Session Expert for Knowledge Productization Services (KPS) - English Speaking
Area
Within SAP, Knowledge Productization Services (KPS) industrializes the knowledge production, pushes innovation in knowledge transfer, and productizes experience-based knowledge. KPS Production Services is responsible for producing knowledge transfer solutions in close collaboration with KPS Program Management, KPS Design, and KPS Deliver. Our knowledge transfer products span a wide range of media for knowledge transfer, including instructor-led training, remote trainings, and e-learning.
Tasks
As a part of the KPS team, you will be responsible for a smooth production flow of remote training sessions. You will also cover all aspects of design, development and utilization of the media to improve the effectiveness of Knowledge Transfer solutions.
The wide range of responsibilities includes: •Hosting of the remote trainings •Oversee the whole process of hosting remote training sessions •Editing and making available of recorded remote training sessions •Liaise with and support the requestors from SAP and vendors to ensure a good remote training service. •Continuously help to improve the design, development and use of media in SAP’s knowledge transfer products.
Requirements
You have a good university degree, preferably in Media and Graphic Design. Excellent communication skills in both verbal and written English. Strong ability to deliver on time and ensure highest quality. Being able to work under pressure, in critical situations and under tight deadlines. You appreciate working in an international, dynamic and virtual team. You like to provide solutions and work independently with a high service orientation for our customers.
Duration of employment
Intern
Location
Shanghai
Contact e-mail address
Please send your application and resume in ENGLISH to jobs.china@