- 工作地点：深圳
- 职位：Shenzhen ISSC-System Operations Specialist
- 信息来源：荔园晨风bbs
说明：
Shenzhen ISSC-System Operations Specialist(Japanese此信息由荔园晨风bbs审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者荔园晨风bbs核实，并请同时联系本站处理该转载信息。
发信站: 荔园晨风BBS站 (Thu Jan 3 14:48:32 2008), 站内
Job Responsibilities
Provide helpdesk support to end users:
-Handle telephone calls, e-mail and fax
-Verify and log every call by following predefined policy and procedur
e
-Diagnosing problems and determining the severity
-Referring problems to support groups
-Updating the user on the call status, and confirming with the user th
at problem is fixed
-Ad hoc project and administration support
Job Requirements (skills/experiences)
-Excellent command of English , Mandarin and Japanese.
-Excellent communication, telephone manner and interpersonal skills
-Self initiative, pro-active, hard working, good attitude and team pla
yer
-Sense of urgency, able to work under pressure, overtime and crisis si
tuation, and at odd hours
-On-shift duty is required
-Call Centre & customer service experience is a definite advantage
Qualifications (Education/Major/Certificates)
-Bachelor degree, major in any discipline
plz send your resume to liangbw@
NOTES:We are recruiting Japanese talent,so if you are not qualfied, pl
z do not send your resume.Thanks a lot!
.@YingJieSheng.COM.
所有的失败，与失去自己的失败比起来，更是微不足道。
