联想奥运 日语技术支持工程师招募，欢迎您的加入Customer Contact Center Technical Support Engineer for Olympics

标 题: 【联想奥运 日语技术支持工程师招募，欢迎您的加入】Customer Contact Center Technical Support Engineer for Olympics
发信站: 水木社区 (Mon Jun 16 14:38:08 2008), 站内

Multi-Language Support Program
Lenovo, China’s largest producer of PC’s is looking for speakers of Japanese. This would be a summer position, providing technical support through telephone for those visiting Beijing during the Olympics. Although training will be provided, we are looking for individuals who are tech savvy and computer literate.
Job Description
JOB TITLE: Technical Support Engineer/ Manager
JOB TYPE: Full-Time/Temporary Position
REPORTS TO: Customer Service Manager
LOCATION: Beijing, China
KEY RESPONSIBILITIES:
1.Multi-Language Support Team for think product will launch on July 1st and support Olympic Games during the Aug.-Sep. in 2008；
2.Multi-Language Support Team will work with customers who speak English French, Spanish, Japanese or Korean, diagnose problems and provide solutions on all supported ThinkPad & ThinkCentre products through telephone.
TARGET CANDIDATES:
1.Undergraduate or graduate
2.Enough time from June to September in 2008;
3.Basic knowledge of computer hardware and software;
4.Good communications skills and ability to understand customer requirements;
5.Good systems thinking skills and problem solving approach;
6.Good interpersonal and team orientation skills;
7.A team player who shows initiative and assertiveness;
8.Self-motivator who is keen to upgrade, improve personal knowledge and skills to meet job requirements.
SPECIFIC REQUIREMENTS:
1.Technical knowledge of ThinkPad & ThinkCentre is preferred;
2.Language ability in English is strongly preferred;
3.Relative experience is a plus.
EXTRA VALUE:
1.In-depth knowledge of ThinkPad & ThinkCentre
2.Sophisticated communication techniques
3.Olympic Games Participation
4.Chinese Language Learning Environment
CONTACT INFORMATION: gaoweij@
Please mark “Customer Contact Center Technical Support Engineer for Olympics” as your email title

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