新电信息科技（成都）有限公司

Key Responsibilities:
? Carry out assigned work instructions accurately and timely to meet target
? Response promptly to incident, investigate & provide temporary &/or permanent solutions of problems. Provide timely status update to relevant parties.
? Maintain and update all changes to the respective area’s process documentation and work instructions
? Participate in test activities and ensure tasks are completed as scheduled and within budget
Following are the key work instructions:
? Outsourcing cases to Collection Agent and withdrawal of cases from Collection Agent
? Corporate mobile/CMES follow up for end user who apply mobile service through their company and enjoy corporate rates
? Prepare debt write off proposal for customer signoff
? Disconnection of active services
? Installment arrangement
? Processing of bad debts recovered
? Employee debt management follow up

Mandatory Knowledge and Skills:

? Good PC skills and knowledge of Microsoft Office
? Basic accounting knowledge is essential
? Proficiency in English language (comprehending, speaking and writing)
? Team player with excellent communications skills
? Strong customer service mindset and problem solving skills
? Knowledge of Telco industry would be a strong advantage
? IT Savvy – ability to pick up new application in a short period of time
? Hands on, pro-active, meticulous, multi-tasker and independent worker
? High degree of flexibility with the ability to operate in dynamic/changing environment
? Willingness to undertake additional works or adhoc assignments
? Keen learner with a desire to continuously upgrade / improve one’s skillset and knowledge

请将简历发送到 cd-hr@ ，并在主题中注明“BPO TM Intern - 成都 - XXX （应聘者姓名）”。

NCS 是东南亚地区最大的信息服务与系统集成商之一，母公司是新加坡电信集团。公司成立于1981年，前身为新加坡国家电脑局，企业致力于运用信息科技为我们的客户创造商业价值，提供全面的承诺：整体的解决方案。目前，全球有4300员工，分公司遍及澳大利亚、中国香港、中国、马来西亚、印度、泰国等 地区。

新电信息科技（成都）有限公司是NCS的全资子公司，于2005年12月成立，坐落于中国成都高新区天府软件园。主要业务是大型的软件开发项目和业务流程外包项目(BPO)，客户分布于全球的金融、政府、医疗、教育、制造、证券、物流等各个行业。我们专注于大型复杂软件的研发和生产以及前沿的软件技术，如J2EE,.NET 等，在大型软件开发领域内取得辉煌业绩，给更多立志于软件开发的人士一个良好的展现舞台。公司承接来自中国以及海外公司的大型项目，为员工提供海外工作及培训机会。

本公司注重员工专业技能和素质的培训，不断提升员工自身的价值，并为员工的职业生涯作长远的规划。一旦录用，待遇从优，公司开展各项人性化的管理和提供有竞争力的福利。

欢迎有识之士加入本公司，请将简历寄或发往所述地址，人力资源部会在第一时间与您取得联系。了解详情，请访问公司网站ww***.sg[点击查看]。