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1、负责接听客户来电,准确回复客户提问
Answering inbound calls, accurate answering customer questions
2、负责客户资料的归档、整理及更新等工作,确保客户信息完整准确
Responsible for customer profile filing and maintaince, ensure the accuracy to customer information
3、积极配合上级完成部门其他工作
Active cooperate with superior for other work
1、大专以上学历
colleague degree or above"
2、有呼叫中心或销售工作经验,应届毕业生亦可
graduating students, with experience of call center or sales will be better
3、熟练应用OFFICE等办公软件
Good at Office software"
4、打字速度60以上/分钟
Typing speed 60 words per minute or above"
5、普通话标准,无口音,口齿伶俐
fluent mandarin, no special accent and stammer"
6、良好的英语读写能力
Good written and read english"
7、良好的客服意识
Good consciousness of customer service"
8、良好的客户服务技巧,善于倾听沟通
Good customer servic skill, good at listening and communicaiton"
9、思维敏捷,应变能力强
Quick thinking, dealing with emergency "
10、责任心强,工作认真负责,为人诚信
Good responsibility, hard working and integrity"
11、具有团队合作精神
Team work spirit"
DKSH is the No. 1 Market Expansion Services Group with focus on Asia. It enables and supports companies in expanding their businesses in existing markets and launching into new ones. DKSH offers sourcing, marketing, sales, distribution and after-sales services. DKSH provides its partners with fundamental expertise and on-the-ground logistics, covering Asia Pacific, Europe and the Americas with a comprehensive network of 455 business locations operated by more than 22,000 specialists.
大昌华嘉(DKSH)是全球闻名的跨国服务集团,集团总部位于瑞士。大昌华嘉在医药保健、消费品、科技事业、特色原料等领域提供采购、营销、物流、分销等一体化服务,全球覆盖455个分支机构,雇员数量达22,000名。
大昌洋行(上海)有限公司和大昌华嘉商业(中国)有限公司是大昌华嘉集团在中国注册的全资公司。在中国,我们的业务覆盖49个城市,雇员数量达1,400名。
如果您对公司的空缺职位感兴趣,请在网上投递简历。