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Definition - Duties and Responsibility:
Under general supervision, performs variety of tasks in populating / procuring content for the product catalogs on the Amazon Web Site. Duties may include, content creation, population of content from various sources (including research on the internet), interacting / co-ordinating with vendor / manufacturers, identifying and correcting errors / complaints, maintaining records of work received and work performed etc.
I. Skills
a. Strong written communication skills in Chinese, English is a plus
b. Good working knowledge of MS Office
c. Typing skill of 40 wpm with 100% accuracy
d. Preferably a domain expert
e. Photoshop is a must.
II. Ability to
a. Multi task in a fast paced environment
b. Operate in the system with the speed and accuracy necessary to meet departmental standards
c. Handle stressful situations
d. Maintain composure in critical situations and communicate clearly with both internal and external customers
III. Demonstrate
a. Passion for delivering great customer experience
b. Strong inter personal & communication skills
c. Excellent listening skills
d. Excellent Data Accuracy skills
e. Eye for Detail
f. Commitment to meet Deadlines
IV. Critical Qualities / Characteristics
a. Constructive spirit of discontent & Mental toughness
b. Practical ideas
c. Pace of implementation & consistency in performance
d. Commitment and completion factor
e. Peer respect - establish and maintain cooperative working relationships
f. Creative and analytical problem solvers with a passion for operational excellence