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1. POSITION SUMMARY
Maintain Server room system , LAN & WAN; IT Purchasing & Fix asset maintanence
2. MAJOR CHALLENGES
* Provide support to the Shanghai Site including local and regional.
*Support IT operation supervisor to maintain IT server room & network
*Provide technical support for IT client issue , Hardware problems, network connection *problems, software installation problems, Lotus notes Email clients problems
*Daily Data Backup & data Restore if required
*PABX system, door security system, building surveillance system
*Maintain Building weak power wiring
*User create ( Email, NT, Phone User, etc)
* work with IT Dept & Purchase Dept, to purchase IT hardware & Software , maintain IT fix asset
3. KEY ACCOUNTABILITIES
KEY RESULT AREA OBJECTIVE MEASUREMENT CRITERIA
Maintain surveillance system& door security systemProvide IT support for building security equipment
maintain hardwareWeak power cabling, include week power layout map
Client equipment, include terminal box, laptop, desktop, workstation
Installation & maintain softwarePABX system, client software, new software testing
Process monthly telephone expense report
TrainingProvide IT skill to IT colleagues & End Users, include hardware, software, how to backup, how to use lotus notes
4. KNOWLEDGE & SKILLS
Qualification:
* Major: University degree or above, Computer or relevant major.
* Has hardware, network support experience, SAN storage experience. A knowledge of Local Area Networks. Cabling, Routers, Switches, Physical structure.
*Familiar with Door security & building surveillance system
* Team work spirit, Like to learn new IT technology
*Foreign language: able to work by English both in oral and written.
Train IT colleagues how to maintain PABX system
CoordinatingCommunicate with IT Dept , Purchase Dept & Finance Dept for IT product purchasing