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Job Duties:
一.工作综述(General description)
联系并通知客户每天的出货和到货情况并处理客户的退换货;
To contact with all the customer about delivery notice and order confirmation, solve the return and replacement in time;
联系客户通知发票寄出情况,并协助财务解决收款问题;
To contact with the customer about VAT post issue, to assist finance department about the payment issue;
二.工作职责(Responsibilities)
1.有效的完成每天的发货和到货通知,并汇总报告每天的通知情况;
2.及时并有效地处理客户的退换货;
3.有效的完成每天的寄票通知,并汇总报告每天的通知情况;
4.同其他部门紧密配合如销售部和财务部等;
1. Delivery notice and open order confirmation to all the customers and complete daily report;
2. Process the customer return effectively;
3. Invoice post notice to all the customers and complete daily report;
4. Coordinate with other team members、customer service、sales and Finance etc.
三.所需资格条件(Qualifications)
1.大专以上学历;
2.嗓音优美,性格温和,能吃苦耐劳;
3.善于与人沟通,思路清晰,具有独立解决问题的能力;
4.具有团队合作精神;
1. Associate degree or above;
2. Euphonic voice, nice personality with hard working;
3. Good communication, clear mind and ability to work independently;
4. Teamwork skill;
四.工作环境和条件(Working conditions)
Based in shanghai offices
Min 4 working days within one week.