- 工作地点：北京
- 职位：
- 信息来源：雀巢
说明：
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所属分公司Company：雀巢（中国）有限公司北京总部
职位名称Position: 客户服务代表/Customer Service Representative
工作地点Location: 北京/Beijing
职位描述Job Description
- To effectively manage the E2E order process and monitor through delivery and customer receipts ensuring accuracy,
timeliness of execution and agreed levels of customer services.
- To effectively manage the return and refusal process to minimize customer dissatisfaction and avoid financial deductions.
- To control the demand management process using system-based tools and functionality to allocate stock to priority customer
and/or events.
- To network with integration points such as Generating Demand, Sales, Customers and Logistics.
职位要求Requirements:
- Proactive cooperation mindset and strong communication skills
- Good analytical skills and planning capability
- Passionate in working with details and numbers
- Excellent responsibility and adaptability to working pressure
- Experience with sales, customer administration or data analysis
- Experience with order process or customer service
- Good English reading comprehension
- Master of MS Office, esp. Word, Excel; SAP knowledge would be an advantage.
Mail to: hr.recruit@
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