[上海]锐珂医疗器材有限公司

Carestream Health 公司成立于 2007 年，是位于加拿大多伦多的 Onex 公司收购伊士曼柯达公司医疗集团后组成的。2006 年的总收入超过 25 亿美元。
    Carestream Health 公司拥有8,100 多名员工，为 全球150 多个国家的数万名客户提供优质的医疗产品。公司拥有1,000多项技术专利，产品在全球90%的医疗机构中运转。在医疗信息管理解决方案（KODAK Carestream Solutions），数字获取解决方案（KODAK DIRECTVIEW CR/DR System），数字输出解决方案（KODAK DRYVIEW System）以及数字乳腺放射成像解决方案，牙科及分子成像系统，各种数字和传统 X 光胶片产品在内的多个领域中，Carestream Health 公司凭借丰富的整合方案以及专业全面的服务体系已经成为医疗数字成像市场的领导者。遍布全球的1,150名工程师和250名客户支持代理能够及时的对设备进行维护并作出快速响应。
    Carestream Health公司在中国成立了锐珂（上海）医疗器材有限公司和锐珂（厦门）医疗器材有限公司。依托柯达品牌百年来所积累的宝贵经验，通过充满激情、以客户为中心的团队，将不断追求技术发展和创新，为客户提供最新的医疗解决方案与技术，帮助从最小的诊所到最大的医院等各个医疗机构实现长期彻底的投资回报和应用保障。
   

职位（一）：技术服务工程师－医疗影像系统部
    工作地点：上海浦东
    －负责医疗电子设备及计算机控制设备的安装、维修及售后技术咨询
    要求：
    －2012年应届毕业生，大学本科以上毕业，机电一体化、医学工程、电子、物理、自动化等相关专业
    －了解基本的销售技巧，具有良好的人际交往与沟通能力
    －英文良好，可独立阅读英文资料
    职位（二） DCS Service Engineering Specialist – DR Products
     Reporting To : DCS Service Engineering Manager
     Location : Shanghai
    Position Summary:
     DR Service Engineering provides technical service leadership and support for Asia Pacific Region (APAC) which including ASIA, GCC and JAPAN
     This is accomplished via involvement with service performance in specific clusters, and the objective is to provide technical leadership to drive Customer Satisfaction on DR products to meet and exceed expected service financial margins.
    Responsibilities:
    • Handle / Follow up Service Performance in APAC region (ASIA, GCC, JAPAN)
    • Initial / Work on a project to manage & reduce the service cost to meet AOP goal
    • Linkage with R&D & Manufacturing for DR product commercialization process, and works with the core team to provide input into new product requirements
    • Linkage Field Service with Manufacturing & R&D for product improvement and new feature enhancement.
    • Responsible for developing and maintaining the documentation for new and current DR products with regard to Installation, Repair, Modification related materials (User's Manuals, System Training Materials, Quick Guides)
    • Assist the field to resolve equipment service issues as well as handle service call escalations (Level 3 escalations) raised from APAC region
    • To collect and share experience to the knowledge database as a troubleshooting tool for field people
    • To conduct DR Equipment Service training for APAC field specialists/engineers including the training program/material development
    • Provide input for trade trial site selection and provide on site support when needed. If necessary, provide trade trial training to local engineers
    • Work with AE (Application Engineer) in dealing with Image Quality/ Workflow related issues, support AE to follow up the service performance with regard to Image quality issues
    • Lab DR Equipment maintenance and demo support for related events and customer visits.
    Requirements or Skills:
    • Relevant X-Ray equipment experience is a must.
    • Bachelor Degree in Electrical/Electronic/Bio-Medical Engineering or relevant professional
    • Strong Medical Equipment background with troubleshooting skills, familiar with workflow of Radiography department.
    • Solid experience with Windows Operation System, Network, DICOM, PACS/RIS, Computer Science Knowledge
    • Strong communication, presentation, coordination, organization skills
    • Good command of oral and written in English, strong technical writing skills
    • Customer oriented with ability to balance the cost control and project management
    • Proactive , Responsible & Self-Discipline with Good team work spirit and willing to learn
    • Must be a self-starter with excellent multi-tasking ability and Customer Focus