[太原]汇丰银行招聘Teller

Some careers shine brighter than others.
If you're looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Technology and Services

HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.

We are currently seeking an ambitious individual to join this team in the role of GSB Teller. 

In this role, you will:

To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers.
To establish and keep good relationship with valuable customers by providing one-stop counter services.
To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Customer Service Representative (CSR) to support sales and promotion strategies. To be able to introduce independently service to valuable customers.
To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service.
Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.

To be successful in the role, you should meet the following requirements,
Bachelor degree or above;
Good command of oral English;
Good interpersonal skills and strong sense of responsibility;
Strong communication skills and problem solving skills;
Commitment to service and sales;
Knowledge of PC and typing skill.

You'll achieve more at HSBC.

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HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited