[上海]SAP

Purpose and Objective of Job

SAP IMS (Installed Base Maintenance and Support) is a dynamic and growing global organization recognized for its world-class services and support offerings. IMS supports SAP's customers worldwide as the product owner for all products in mass shipment.
SAP BPC (Business Planning and Consolidation) is a corporate performance management software that focuses on financial budgeting and consolidation as well as collaboration through reports and scorecards.
We search for engaged persons joining our team to execute IMS quality management tasks efficiently and in good quality - for customers as well as SAP-internally.

  Expectations and Tasks of Job

Preferred candidates will be team player, customer and service oriented, motivated and reliable. Tasks include:

• Work in an international team (Shanghai, Toronto and Paris) support customers by solving their product issues, creating support notes and documentation, etc.
  
  
• Availability as contact person for most questions regarding quality, process and compliance issues
• Support of the IMS teams who need quality management specific advice and knowledge
• Contribute on continuous improvement of software quality (stability, robustness, performance, TCO, ...)
• Provide support and training to other colleagues
• Participate in important projects (e.g. workload reduction)
• Provide regular product feedbacks or customer feedbacks to development team

 

Work Experience

• Work experience in software development or maintenance.
• Work experience in software testing

  Education and Qualifications / Skills and Competencies

• B.S or above in computer science, engineering or mathematics, etc.
• Knowledge about SAP software development processes including product Standards (PIL) and validation and assembly processes
• Knowledge of SAP's product, quality and process standards
• Ability to implement improvements of IMS quality processes ( e.g. correction and maintenance strategy )
• Good analytical, problem-solving skills
• Strong listening and time management skills
• A tenacity and patience to seek pragmatic and effective solutions
• Good oral and written communication and presentation skills in English

 
You can send your resume to  huannu.bai@
pls write "SAP IMS BPC Quality Specialist" in the subject and attach your resume