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[上海]德勤招聘IT Trainer/IT 培训专员 (全职) – 内部IT支持

(全职,发布于2016-03-30) 相关搜索
  • 工作地点:上海
  • 职位:
  • 信息来源:德勤
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IT Trainer/IT 培训专员 (全职) – 内部IT支持 德勤上海所

 

Responsibilities: 

·         Responsible for delivering IT training courses such as new hire orientation, Windows & Office, internal application system, also need record the training information

·         Prepare training materials, user guide, FAQ from training, feedback collection and enhancement

·         Provide daily hotline support to Microsoft office, IT application system and SAP, maintain call log database

·         Write testing script and coordinate UAT and regression testing with internal projects

·         Other IT jobs when necessary

·         Assist IT Service Management Manager on internal IT Projects

 

Requirements:

·         Bachelor Degree in Computer Science or Software Engineering.CET-6 or TEM-4 is required.

·         One to three years related experience in training or IT support or IT service.

·         Solid knowledge of Microsoft Excel, PowerPoint and Word.

·         MCP, MCSE, PMP and ITIL is highly preferred.

·         Excellent communication, presentation & delivery skills

·         Good problem solving, analytical skills, detail-orientated.

 

Location: 上海市延安东路222号外滩中心

 

有意者请投递简历至的邮箱  kristyfan-c@   邮件标题为IT Trainer/IT 培训专员 (全职) – 内部IT支持 – 德勤上海所