三亚美高梅度假酒店 2017 年招聘简章
MGM GRAND SANYA RECRUITMENT LEAFLET
一、集团介绍 Group Introduction
1993 年拉斯维加斯 MGM Grand 开业
MGM Grand Las Vegas opened in 1993
2000 年 5 月 31 日公司更名为 MGM Mirage
The company began operations as MGM Mirage in May 31st 2000
2010 年 6 月公司更名为美高梅国际度假村
The company changed to MGM Resorts International in June; 2010
集团总部位于美国内华达州的拉斯维加
Headquartered in Las Vegas; Nevada
目前拥有 6 万 2 千员工
62;000 employees at present
二 、酒店简介 Hotel Introduction
三亚美高梅度假酒店作为钓鱼台美高梅酒店管理有限公司于中国内地市场开设的首家五星级酒
店，精选了热辣惊艳的美国美高梅拉斯维加斯酒店娱乐、餐饮和夜生活特色，并结合钓鱼台卓
尔不凡的经营理念与精益求精的恭殷服务，为寻求度假新模式的宾客奉上美高梅的“无限魅力”
非凡体验——活力无限、精彩无限、娱乐无限！
The MGM Grand Sanya is Diaoyutai MGM Hospitality Ltd’s first non-gaming five-star resort in mainland
China. It is inspired by the dining; nightlife and entertainment elements from MGM Resorts International’s
successful brands in Las Vegas combined with Diaoyutai State Guesthouse’s outstanding service
philosophy. Guests will definitely be treated to an unforgettable destination experience well beyond the
physical aspects of the property to generate “Energy; Excitement and Entertainment” for which the MGM
brand is famous for.
三亚美高梅度假酒店位于海南三亚亚龙湾。亚龙湾是享有“天下第一湾”美称的国际热带海滨风
景旅游区。三亚美高梅度假酒店共拥有 675 间创意设计客房，包括 596 间风格迥异标准间、73
间套房及 6 座高级海滩别墅，酒店不仅强化了美高梅品牌于中国市场的阵容及影响力，更为富
有“东方夏威夷”美誉的海南注入一剂“新锐时尚、热辣惊艳、私密奢华”的度假新元素。
MGM Grand Sanya is located at Yalong Bay which is regarded as “one of the most beautiful bays in the
world”. The emergence of MGM Grand Sanya has strengthened MGM’s brand influence in China through
its 675 guest rooms; which includes 596 standard rooms; 73 suites and 6 exclusive villas on the beachfront.
It embodies fashion; entertainment; fine dining and luxury by adding new resort elements to this “Hawaii
of the East” destination.
卓越酒店品牌 Outstanding Hotel Brands
Combine to Innovate
融 · 和
A Deserved Welcome
中国礼遇
Nothing short of Unforgettable
难以忘怀
Entertainment
娱乐活力
二、实习岗位 Internship Position
餐饮部 F&B - 各餐厅 服务员 Waiter / Waitress
职责概要 Job Summary / Purpose:
无论在餐厅或是酒吧为客人提供五星级的殷勤好客餐饮服务，最大限度的令客人满意。
每位员工都会通过一线水准服务证书，娴熟的专业水准为客人提供出色的餐饮服务，确
保客人满意。营造健康的工作环境并融入其中。
To ensure guest satisfaction by providing excellent food and beverage service; in a friendly;
competent and professional manner; maximizing guest’s experience; promoting an enjoyable
work environment and being a team player.
职位要求 Requirement:
1、 五官端正，身体健康。 Neat and pleasant appearance. Good Health.
2、 能进行餐厅服务基本英语会话。 Basic English communication skills.
3、具有大方、礼貌、得体地为客人提供餐饮服务的能力。 Can be generous; polite; graceful to
provide good service for the guest.
锦汇 中餐厅 Silk Restaurant
主打精致粤菜，以养生药膳为主 Mainly provide customized Cantonese cuisine
丝绸装修充分展现了“四美 ”的特色，即美食、 美器、美服务及美环境
High-grade dining environment and decorate with silk
品聚 中餐厅 Pin Ju Restaurant
海南文化菜系 Hainan culture cuisine
三个展示厨房 3 show kitchen
7 种海南特色酱料 7 types Hainan special sauce
海棠 西餐厅 Haitang Restaurant
现场料理台 Action Stations
8 种风味面条 8 Types of Noodle
儿童娱乐角 Kids’ Corner
霓湾西餐厅 Neera Restaurant
尊享浪漫海边晚餐 The romantic seaside dinner
独立包厢 Elevated private dining rooms
大堂吧 Lobby Lounge
全日小吃服务、中西式下午茶、
晚间鸡尾酒服务
Daily service of snacks; afternoon tea (Chinese and Western);
evening cocktail service
巧克力店 Café to Go
岛内唯一的巧克力瀑布 Hainan islands only chocolate waterfall
中国首家巧克力专卖店 first licensed chocolatier in mainland China
酒水零售角、精致面包、甜点和三明治 beverage selling corner; artisanal pastries;
desserts and sandwich station
客房部 Housekeeping -- 客房部 服务员 Room Attendant
职责概要 Job Summary / Purpose:
直接向楼层主管汇报，楼层服务员负责客房，住客房卫生清洁及物品补充，按照酒店程
序和标准操作给所有客人提供舒适的环。
Reporting directly to the Floor Supervisor; the Room Attendant is responsible for the
cleanliness and supplying of guest rooms; residences and the comfort of all guests as set by
the hotel procedures and standards.
职位要求 Requirement:
1、仪表整洁，身体素质良好。 Neat and pleasant appearance; good health.
2、为人诚实、认真细心、责任心强。 Honest and earnest careful; strong sense of responsibility.
前厅部 Front Office
前台接待员 Guest Service Officer - Front Desk
职责概要 Job Summary / Purpose:
为客人提供一个专业、及时、热情的入住和退房服务。
Providing check-in and check-out services for the guest
in a professional; timely and hospitable manner.
职位要求 Requirement:
1、仪表整洁，身体素质良好。 Neat and pleasant
appearance; good health.
2、熟练的英语口语及书面表达能力。 Oral and written fluency in English.
行李生 Guest Service Officer – Bellmen
职责概要 Job Summary / Purpose:
酒店行李员负责为宾客提供完美的，娴熟的行李运送服务体验。
The Bellman is responsible for providing a luggage experience for the guest that is flawless and
refined in nature.
职位要求 Requirement:
1、仪表整洁，身体素质良好。 Neat and pleasant appearance; good health.
2、主动且有团队精神。 Self-starter and Team-builder.
3、 基础的英语读写的能力。 Basic written and spoken Mandarin & English are a must.
亚龙湾最大的活力按摩池 the largest Vitality Pool in Yalong Bay
香薰放松区 Lavender Relax Area
豪华海景水疗套房 Luxury Ocean view Spa Suites
水疗中心 SPA - 水疗 接待员 SPA Guest Service Officer
职责概要 Job Summary / Purpose:
提供最优质的服务给前来做理疗的宾客。保持水疗环境的清洁与干净。
Spa Attendant is to make sure they deliver the best service practice to guest that comes to the spa to do
Spa treatment. Maintain the Highest standard of cleanliness and Hygiene in the Spa.
职位要求 Requirement:
1、 仪表整洁，身体素质良好。 Neat and pleasant appearance; good health.
2、 基础的英语读写的能力 。Basic written and spoken Mandarin & English are a must.
康乐部 REC - 泳池 服务员 Pool Attendant
职责概要 Job Summary / Purpose:
负责区域内的卫生与清洁，为客人提供优质满意的服务。
Responsible for all area maintenance and cleanliness; offer high quality and satisfaction
service for guest.
职位要求 Requirement:
1、仪表整洁，身体素质良好。 Neat and pleasant appearance; good health.
2、良好的宾客服务意识 。Good customer service orientation.
三、我们 工作之余的 生活 Our Life
? 奖励表彰 Reward & Recognition
? 月度 炫悦认可 计划奖励 Shining Recognition Program
? Four ways 共有四种方式：
? 《 服务表扬 卡》或者其他客人书面表扬 。
Salute Card/Customer Written Compliments
? 《 我听说的卓越服务》提名
“Exceptional Service That I Hear” nomination form
? 员工建议活动-“ 金点子” 计划
Staff Suggestion Scheme-Golden Ideas Program
? 拾金不昧奖励计划
Honesty Award Program
? 月度生日派对与精彩员工活动
Monthly Brithday Party and Excellent staff activities
月度员工生日会 Monthly Birthday Party
拔河比赛 Tug-of-war 羽毛球比赛 Badminton game
篮球比赛 The Basketball Game 年度员工晚会 Staff Party
? 我们的福利和生活设施 Our Benefits & Life Facilities ：
? 我们提供有竞争力的薪酬，全勤奖、年底奖励金
Upgrade your lifestyle with our unbeatable remuneration package and incentive
? 我们免费提供营养丰富的三餐
Balance yourself with our nutritious delights
? 我们免费提供舒适、安全的住宿环境
We accommodate your stay with safe and comfort
? 我们免费提供干净、卫生的床上用品
Smell the freshness from our bedding linens that we offered
? 我们免费提供靓丽清新的工作服装
Wow yourself in the mirror with our stylish uniform on
? 我们免费提供干净的洗衣设施以及配套完善的健身娱乐设施
Be convenient by our laundry facilities; fitness and entertainment centre in
dormitory
? 我们免费 提供 便捷的 上下班班车
We shuttle you to work from sunrise till sunset
? 我们免费提供宽敞的阅览学习空间
Our spacious reading room is just for you
? 我们免费提供宿舍无线网络覆盖
Be connected with family and friends by our complimentary WIFI in dormitory
? 我们提供每月药品补助
We are taking care of you with monthly drug subsidies
? 我们提供优越的工作环境及地理位置
We provide excellent working environment with advantaged location
? 我们提供系统的酒店集团学习、培训课程和发展计划
We provide tailor-made training courses; including hotel operation; personal
development etc
? 我们提供国内外姐妹酒店交叉培训机会和工作调转机会
We offer opportunities for cross training; position transfer; including sisiter hotels in
China and overseas
? 我们提供最优秀的人才机制，广阔的发展空间
We provide future career development
? 我们开展丰富的员工团队活动
We carry out extensive staff team activities
? 工资待遇 Benefit Introduction
? 津贴 Allowance
试用期每月人民币 2100 元 （含每月 100 ） 元全勤奖金） ，转正后每月人民币 2200
元 （含每月 100 元全勤奖金）
RMB 2;100/month at the probationary period (including Attendance Bonus
RMB100/month) ; RMB 2;200/month after the probationary period (including
Attendance Bonus RMB100/month).
? 根据不同岗位享受比例不等的提成或小费。
According to the different positions and own disproportionate percentage or tip.
MGM GRAND SANYA 三亚美高梅度假酒店
中国海南省三亚市亚龙湾国家旅游度假区 572000
Yalong Bay National Resort District;Sanya;Hainan
电话：0898-88639999 转 6506/6519 赵小姐 / 王小姐 传真：0898-88655999
邮箱：izhou@ / recruitment@
Web:ww***com[点击查看] ww***com[点击查看]
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