[杭州]特斯拉

特斯拉(Tesla)，是一家新能源电动汽车及能源公司，产销新能源电动汽车、太阳能板及储能设备，总部位于美国加利福尼亚州硅谷。

我们是Tesla，设计并制造世界上最先进的纯电动汽车与电动动力系统。每一次创新，都是向着实现和普及可持续性能源迈进一步。我们从新的角度审视一切，我们正在改变世界。我们希望保持高标准，找到有自我驱动能力，时刻展现专业精神，做对的事情的优秀人才。如果你是这样的人，欢迎和我们一起改变世界！

特斯拉的愿景是：『加速全球向可持续能源的转变』

 

 

目前特斯拉(Tesla)-[杭州]战队火热招募中，我们期待你的加入！

Product Specialist

 Responsibilities

-Manage the customer’s Tesla experience in the most positive way. Welcome all walk in guests, answer questions and enthusiastically educate all customers and fans about the benefits of going electric, generally publicize going electric knowledge.

-Through effective communication, identify future Tesla prospects, encourage customers to get behind the wheel of a Tesla product for themselves and provide an experience that future customer would highly recommend to friends and family.

-Responsible for collecting qualified customer information, assist market events, explore customer needs, stimulate customer demand, cooperate with Owner Advisor to meet store’s sales target.

-Provide high quality service to existing Tesla owner community.

-Help Tesla enthusiasts and future owners stay up to speed with Tesla by promoting company’s updated news.

-Employee must learn about the company and products related knowledge, keep up with industry trends and best practices

-Pass internal testing including but not limited to training, drive skill test, in store test, Role play and related test, otherwise he or she will not be able to meet the full time employee’s requirement.

-Communicate with the external clients and visitors (include but not limit to government organizations, e.g: fire control, property management etc.) in a professional way, and also ensure effective communication and great cooperation with internal colleagues (Among same and different function/ store/region).

-Assist customers with purchases of apparel and keep inventory full and neat (if applicable).

-Other Responsibilities: Perform other related duties as assigned, based on the business need.

 

Requirements

-Strong communication and customer service experience required.

-Highly appreciate Company culture and value.

-Exceptional self-management and self-learning ability.

-Positive, enthusiastic and passionate about the changes in the personal transportation industry.

-Ability to understand and convey business issues and technical concepts.

-Strong sense of team mentality and reliability.

-Ability to work evenings and weekends in retail environment. Retail, industry and key account sales experience preferred.

-Valid driver’s license with a clean driving history and proficient driving skills.

 

 

 

 

 

产品专员

主要职责

·保证最积极的客户体验：接待所有进店客人，回答问题，热情的为客户和特斯拉粉丝介绍电动汽车的优点,普及电动车知识。

·通过良好的沟通，明确特斯拉的发展前景并鼓励顾客试驾，通过试驾发现驾驶特斯拉的乐趣，并通过提供良好的客户体验使潜在客户向亲朋好友宣传特斯拉。

·收集潜在客户，参加市场活动，探索客户购买需求、激发客户需求，配合销售主管完成门店的销售目标。

·对现有特斯拉车主提供高质量客户服务。

·沟通最新公司讯息，帮助特斯拉爱好者及未来车主更好的了解公司动态。

·认真学习了解公司及产品的相关知识，及时了解更新行业发展和最佳实践。

·通过公司安排的内部测试，包括但不限于 课程培训及测试、驾驶技术测试、店内测试、角色扮演等，以达到正式员工的标准和要求。

·和外部客户、外部人员（包括但不限于政府机构，如消防、物业等部门）保持清晰、准确、职业、礼貌的沟通, 和内部同事保持良好的沟通和团队协作（包括同部门、跨部门；同门店、跨门店；同地区、跨地区之间）。

·协助客户购买精品，保持库存充足和整洁（如适用）。

·其他职责：根据业务发展需要，完成管理层指定的其他工作。

职位要求

-出色的沟通和客户服务意识。

-对企业文化高度认可。

-良好的自我管理能力及自我学习能力，积极热情地参与改变个人交通行业的变革。

-深刻理解并传递业务问题和技术概念。

-优秀的团队意识，可靠的团队成员。

-能够接受零售业的工作时间，需要晚上和周末工作；有销售经验优先。

持有有效中国驾照，熟练驾驶，并无不良行驶记录

 待遇：具有竞争力的底薪 提成，全员持股，六险一金，每年15天年假，快速的晋升机制

投递邮箱：luyu@

更多信息欢迎关注:

•   Tesla 官网: ww***.cn[点击查看]

•   Tesla 微信: Teslacnwx 和 Teslahire

•   Tesla 微博: 特斯拉和特斯拉Tesla中国招聘