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Location:
Shanghai – 五角场
Department: ITS Department
Position: Application supporting intern
Duration: Starting August/September, for 6 months
Application supporting/IT Training Assistant - intern
It will be a real experience for a regular employee. Welcome to join us!
AS Application support role (50-80%):
1. Provide application support to internal business users- answer application usage enquiry on a wide range of in-house business applications, perform first-level trouble-shooting on user reported issues
2. Track and report application support calls for knowledge sharing
3. Conduct functional test of application enhancements and new system developments to ensure application quality meets user requirements and application standards
4. Prepare test plan and test cases, track test issue logs and liaise with Development Team for issue fixing
As Training assistant role(20-50%):
1. Implement training facilitation including registration, preparing training agenda and invitation email, onsite support, classroom booking, etc.
2. Update and maintain training records and training plans
3. Prepare training materials, user guide, IT FAQ, survey including writing and translating
4. Provide daily office administrative management
5. other duties and support work to team as assigned
Requirements:
1. Senior students with Bachelor/Master Degree, relevant internship experiences preferred;
2. Good command of both spoken and written English(CET 6 is MUST)
3. Familiar with Microsoft Excel/PowerPoint
4. Good presentation and communication skills
5. Detailed-oriented
6. Strong sense of ownership and responsibility
7. Enthusiasm in the work and willing to embrace challenge
8. Internship at least 6 months with 4 days/week
If you are interested in the position, please send your cv to gradrecruit_sh@
Subject: Name+ IT Intern+ School+ Grade+ ?d/w+? months