[天津]飞思卡尔半导体（中国）有限公司上海分公司

职能类别:半导体技术

Responsibilities:

- Manage customer return process including problem solving process.

- Provide follow-up on all customer failure analyses, communication and issue resolution at all levels.

- Act as customer advocate for product quality. This includes customer and internal management communications and presentations, for customer and internal quality reviews.

- Customer interaction and negotiation on quality cases solving.

- Customer loyalty development.

- Product Support

- Interface with internal and external factories on reliability and quality issues.

- Support continuous improvement, defect reduction activities, and cost reduction activities.

- Lead product teams, factories, and associated support through quality issue resolution process.

- Support customers with technical reliability and quality consult.

- Work with customers to address product reliability and quality issues.

- Coordinate and/or Participate in the Change Action Board (CAB).

- Participate in Material Review Boards (MRB).

Requirements:

- Bachelor Degree or above in Electrical Engineering.

- Demonstrated data analysis and problem solving skills.

- Ability to resolve complex customer issues and lead cross-functional teams.

- Strong written and verbal communication and presentation skills and ability to influence others.

- Process control and other six sigma tools knowledge.

- Flexibility to adjust to change and multiple ongoing issues in a fast-paced, customer-focused environment.

- Ability to work independent of management with leadership skills.

- Overseas education are preferred.

- Fluent English

公司名称:飞思卡尔半导体（中国）有限公司上海分公司 公司类型:外资（欧美） 公司介绍:恩智浦半导体（纳斯达克代码：NXPI）致力于通过先进的安全连结及基础设施解决方案为人们更智慧安全、轻松便捷的生活保驾护航。作为全球领先的嵌入式应用安全连接解决方案领导者，恩智浦不断推动着互联汽车、端对端安全及隐私、智能互联解决方案市场的创新。恩智浦拥有超过60年的专业技术及经验，在全球逾33个国家设有业务机构，员工达31000人，2016年全年营业收入95亿美元。 恩智浦半导体于1986年以荷兰飞利浦公司半导体业务部的前身在中国设立办事处并开展业务，至今已在华深耕30年。公司以“科技激发创新，合作促进共赢”为理念，基于全球领先的技术优势和本地化服务，不断推动新的行业应用，助推中国半导体产业发展。为了更高效地整合资源并促进中国集成电路产业的协作发展，恩智浦中国区总部于2015年正式设立于上海。恩智浦目前在上海、北京、深圳、苏州等14个城市设立了办事处，拥有6座设计研发中心，一家位于天津的技术领先的工厂，并与多家中国企业建立了合资公司。