[北京]北京乐多港发展有限公司乐多港万豪酒店分公司

GENERAL MISSIONS:

主要工作任务

-        Responsible for serving food and beverages in the guests rooms efficiently and in a most courteous manner.

-        负责酒水和食品的服务，高效率地工作，礼貌地待客。

RESPONSIBILITIES AND MEANS:

工作职责

-        Keeps general appearance and maintenance of Room Service working areas.

-        保持工作场地的干净、整洁。

-        Performs all duties as assigned by management.

-        及时完成酒店管理层所布置的所有工作。

-        Prepares requisitions for general and other supplies for approval of Supervisor; Obtains requested items from storeroom.

-        填写物品申请单，经主管批准后，从仓库领取物品。

-        Picks up the order from kitchen and places on trays or trolley as per standard stipulated in the Operating Manual; supervisor to double check orders.

-        根据工作手册的标准，把从厨房领取的食品放入托盘或推车中；送餐前主管需再次核对。

-        Accomplishes clearing procedures ~ Pick up trays or trolleys from rooms as instructed; Sorts dirty dishes from the trolley to the dish washing area.  Clean all trays.

-        按照程序来完成清洁工作：根据客人要求从客房取回托盘或推车，在清洗间内整理用过的盘碟及清洗所有托盘。

-        Cleans and polishes Glassware,Chinaware and flatware.

-        清洗并擦亮器皿。

-        Maintains mise-en-place level at working station and pantry for smooth operation.

-        要保持工作场地足够的物品及存货，以确保正常运营。

-        Replenishes supply of linen and other Operating equipment.

-        补充所需的布件及其它设备。

-        Handles preparation and distribution of amenities and Fruit Basket.

-        负责准备、分发一次***及水果蓝。

-        Occasionally answers telephone or goes up to guestroom to take order personally.

-        偶尔要接听电话或亲自到客人房间记录点菜。

-        May be assigned to perform duties of banquet when needed.

-        如需要，协助宴会厅的工作。

-        Ensure all fixtures and operating equipment is in good working condition.

-        确保所有家俱及设备处于良好的工作状态。

-        Maintains excellent grooming standards at all times.

-        保持良好的仪容仪表。

-        Suggests food and beverages to be well versed with menu, method of preparation and accompaniments.

-        要熟练掌握菜单、菜谱的制作方法及其它知识。