SAP公司 招聘developer-JAVA

SAP公司 招聘developer-JAVA
发信站: 饮水思源 (2006年12月21日14:54:50 星期四)

PURPOSE AND OBJECTIVES
Since the introduction of R/3, SAP has been pursuing a service
and support strategy.Today, as the market leader of ERP
software, SAP has proven Service & Support processes in place
to deliver high quality user support, safeguarding projects and
operations and to act as trusted advisor in the large account
segment, which is second to none in the industry.
The service and support strategy of SAP has from the early
days on worked toward a support model to connect all
productive customer systems to SAP's support infrastructure,
with the key objectives to successfully manage the overall
customer relationship and ensure a successful deployment and
operation of SAP solutions. This approach requires a
comprehensive approach to customer and partner relationship
management and reporting as well as a technical
infrastructure that manages the aspects of software logistics
throughout the entire solution lifecycle. Root cause analysis,
enabled through embedded support functions into the products
and complemented through analysis tools, is the infrastructure
foundation for issue resolution.
The SAP Solution Manager represents the foundation for the
customer facing front-end of the support infrastructure. To
meet the objectives of the service and support strategy, this
foundation not only needs to be seamlessly integrated into the
backend, but also allow for a flexible integration of root cause
analysis components as well as customer driven functionality,
such as FDA or Sarbanes-Oxley

EXPECTATIONS AND TASKS
The SAP solution manager support consultant / architect is part of a
team that is responsible for the following tasks:
- Requirements definition and consolidation of customer driven
  functionality.
- Implementation of agreed customer requested extensions in SAP
  Solution Manager.
- Content development and rollout of service portfolio
  enhancements based on the Solution Manager Service delivery
  platform.
- Maintenance and development support for the implemented
  service and support related content.

EDUCATION AND QUALIFICATIONS/
SKILLS AND COMPETENCIES
- Bachelor degree or above in computer science or comparable education
- Interest in customer support oriented work
- Know-how in object oriented programming paradigms and
  internet development experience needed
- Know-how in Solution Manager usage and development is
  very helpful.
- Know-how in JAVA, ABAP-OO, SAP Web AS, my SAP CRM
  Service 4.0, SAP NetWeaver 04 would be very helpful but is
  not mandatory
- Fluent in English (spoken and written)
- Good communication skills
- Enjoy working in an international team
- Enjoy working with customers, sometimes also onsite.
- Project management skills would be helpful

WORK EXPERIENCE
1-2 years JAVA developer experience

WHAT WE OFFER
Contract Type: Permanent
Job Location: China, Shanghai


If you are interested in this position, please name application email tile 

as "name + position title + from BBS" and send the CV to job.china@sap.com.