中国惠普有限公司

职位描述：
Job Description
Description
Business environment
The world has changed. Again.
Not so long ago we provided information for business. Today information is the business.
hp services is uniquely positioned to help customers transform their businesses and get measurably more from their IT investments.
We're here for our customers. Putting them first makes us foremost. We don't exist without them.
Our service and support organization works hard at making life easy. Answering queries. Keeping in touch. Sorting out problems. Letting customers know they're valued. And making sure all the other parts of our business understand what customers are thinking.
That way we're always a step ahead. Customers drive our business.
And the people who keep us in touch drive our success.
Job description
The primary function of support consultants is to provide in-depth technical and technological expertise in their particular areas of focus, so that we can develop a genuinely customized solution for every customer. Initially, support consultants provide services to a limited number of small accounts to which they're personally assigned. Support becomes more and more specific as you move through the experience levels, right up to the highly complex design, scoping and implementation leadership of international and strategic accounts, working at highest level with customers and managing large projects.

Qualifications
Your profile:
Bachelor's (undergraduate)degree or Master's (graduate)degree in a
technical/scientific discipline
Product-oriented certificates (e.g.MCSE)
Broad technology knowledge(UNIX,NT)
Analytical problem-solving skills
Knowledge management skills:creation and re-use of intellectual capital
Excellent communication skills
Team player:ability and willingness to motivate and support other engineers
Willingness to participate in non-standard working-time models(e.g.shift,call availability,etc.)