招聘Desktop Support Technician in Ubisoft

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Desktop Support Technician in Ubisoft
发信站: 饮水思源 (2007年04月24日11:43:37 星期二)

Job Title: Desktop Support Technician

Job Description:
1. Setup and support computer hardware, software, networks and associated peri
pherals, including hardware and software installation, maintenance,
troubleshooting and upgrade.
2. Diagnose and resolve hardware and software problems, referring more complex
networking problems to network administrators or IT managers.
3. Respond to requests for computer assistance from staffs experiencing proble
ms with hardware, software, networking; respond to inquiries concerning
systems operation and other computer related technologies
4. Provide introductory training and support on new hardware and software to s
taffs
5. Test and evaluate new client-side hardware/software configuration.
6. Documents, upgrades or replaces hardware and software systems.
7. Assist in IT asset management.

Qualities/Skills Required:
1. Bachelor’s degree in computer science or a computer-related field; or equi
valent experience
2. Be good at English (CET-4 or above)
3. Good knowledge and skill in Microsoft OS, applications and network; knowled
ge in Macintosh is an advantage.
4. Skillful at PC assembly, and identify and repair fault to the board level o
f a computer.
5. Able to use diagnostic program to efficiently solve technical problems.
6. Ability to keep up with new hardware, software and telecommunication techno
logy.
7. Good documentation and reporting skill in both Chinese and English.
8. Integrity, teamwork style and able to work independently and autonomously
9. Excellent interpersonal communication skills. Ability to maintain cooperati
ve working relationships with those contacted in the course of work activities
.