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Salary & Benefits: 55,000-65,000 RMB per annum
Main Duties and Responsibilities:
• To be responsible for the day to day delivery of specific services including front-line support in library.
• To actively provide advice and support for customers wanting to use both library resources and services. To advise and support the use of print and electronic resources as well as a broad range of associated equipment. This will include answering more complex enquiries referred by Support Assistants and Information Assistants.
• To assist with induction and Information Skills Training for users. To deliver introductory lectures to train groups of students with similar needs.
• To maintain printed and web-based guides to library services.
• To take responsibility for the library in the absence of senior staff and to liaise with them at all times so that there is a co-ordinated approach to service delivery.
• To actively demonstrate a commitment to excellent and continually improving customer service. To highlight any discrepancies or improvements that might be made to existing services or documentation. To suggest new / changes to services in response to customer feedback.
• To ensure that library customers adhere to the regulations about behaviour in order to maintain an acceptable standard and a suitable learning environment in the library.
• To actively keep up to date with the services that IS provides and any new developments. To pursue a programme of continuing personal development, including development of specialist skills and knowledge required for the particular service/subject area. Attendance outside the role holder’s normal working hours may be required.
• To provide guidance and consultancy to the wider academic community in the design and development of Virtual Learning Environments (and associated e-learning support tools) to support teaching and learning activities.
• To keep up to date with hardware and software developments in the field. Attempt, through the combination of training and observational skills, to develop and expand the depth and breadth of related knowledge and skills.
• Any other duties appropriate to the grade and role of the person appointed.
This job description may be subject to revision following discussion with the person appointed and forms part of the contract of employment. Some international travel may be required.
Closing Date: 15 November 2009
All applicants should fill out a standard UNNC application form and send with a cover letter and CV to:
staffapplications@
UNNC Application form could be downloaded at ww***.cn[点击查看] Form.DOC
Contact Phone: 86 574 8818 0356