* Customer Support Intern/Vehicle Engineering
Reports to: Manager of Customer Support - Advanced Stimulation Technology
Location: Shanghai
Responsibilities:
? To provide AVL software support to customers, including pre-sales and after-sales support
? To provide technical support to sales and marketing activities
Operational Tasks:
? For pre-sales support: assist engineers to make detailed introduction of vehicle simulation soft wares and applications to customers, and have technical discussions with customers
? For after-sales support: provide daily support through telephone and emails; perform project work and provide related guidance to customers
? For marketing support: provide technical materials for marketing activities; and help to organize/host technical seminars; help planning marketing activities for the coming year
? On-line support: manage responsible group of AST China internet forum, and answer questions from users.
Rights and Responsibilities:
? Responsible for training material and technical marketing material preparation
? Responsible for successful contract execution of technical part
? Responsible for training/projects completion
Requirements:
? Master degree or above majoring in vehicle engineering
? Familiar with vehicle dynamics simulation
? Familiar with simulation, design and calibration procedure for Pure Electrical Vehicle & Hybrid Electrical Vehicle.
? Good teamwork abilities; good communication skills;
? Good oral & written technical English