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[上海]博世急招——管理信息系统专业应届毕业生

(全职,发布于2011-01-18) 相关搜索
  • 工作地点:上海
  • 职位:
  • 信息来源:博世
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博世急招——管理信息系统专业应届毕业生

 

Title: CRM & Easy Parts Specialist

 

Roles and responsibility:

CRM:

1.       Collect and document change request from CRM key users;

2.       Key user & end user training regularly;

3.       Follow up change request and incident tickets;

4.       Communicate with central CRM core team regularly.

 

Easy parts:

1.       Monitor B2B platform “”;

2.       Customer requirements analysis;

3.       Coordinate among platform provider and internal departments;

4.       User training and workshop presentation;

5.       Project management.

 

Requirements:

1.       It is must to have internship experience in B2B business, prefer to have some knowledge in auto spare parts independent aftermarket business;

2.       It is must to have internship experience of dealing with account management, activity management, and complain management in SAP CRM system;

3.       Requires bachelor degree or above in "information management and information system";

4.       Good communication skill with different people internally and internationally;

5.       Ability to influence and convince other people;

6.       Smart and good interpersonal skill;

7.       Speak English fluently;

8.       Good at using excel.

 

请将中英文简历发送至Hrservice@,主题中务必注明CRM & Easy Parts Specialist+学校+专业+姓名