[广州]广州市添盈商务顾问有限公司

This is a unique opportunity to become part of Ilaowai Group, Guangzhou’s leading expatriates’ solutions provider.We need a full time IT Support Executive who can support us in the day-to-day operations at our Guangzhou office. For more information, please visit our website

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IT SUPPORT EXECUTIVE

The skills required in the applicant are ability to perform multitasking, should be a good communicator, ability to perform tasks without supervision, should possess good problem solving skills, sound knowledge of the systems, its hardware and software and possess sound knowledge of the latest developments in the industry.Desirable educational qualifications required in the applicant area bachelor’s degree in computer is and a good amount of computer-related experience. However, a knowledge of database management is essential

JOB PURPOSE/PRIMARYOBJECTIVE ANS KEY ACCOUNTABILITIES

The role of the IT Support candidate is to work with the Managing Director:

·         Initiate a comprehensive company data management system inclusive of customer data and marketing data management systemand maintenance of the databases

·         Help and support the marketing support executive in achieving their marketing objectives

·         Development and management of the company website and undertaking all aspects of thesite management including content uploading/editing, day-to-day site maintenance and managing 3rd party content

·         Help with the designing of the web content

·         Liaising with the hosting agent and ensuring minimum down time and access fromanywhere in the world

·         Continuously improve the search engine optimisation  of the company website

·         To ensure that there is an efficient, secure and reliable company data back-up system

·         Assisting the work and simplifying it by updating it with computer systems

·         Proper maintenance of the hardware and software

·         Identifying and solving the problems that affect computer operating systems

·         Testing the computers to make sure that computers are working properly

·         Acting as a trouble shooter and solving the problems and maintaining the servers and desktops

·         Setting up the computer systems required and updating it

·         Maintaining the operating systems and installing the antivirus systems

·         Installationthe required computer applications and programs

·         Examining the servers and maintaining and updating them

·         Efficiently maintaining the networking systems

·         Offer recommendations on upgrades needed in the computer operating system

·         To enhance communication connecting the computers through Networking (LAN, WAN)

·         Training staff and helping them to become computer literates.

·         Placing orders or buying of computer systems after carefully assessing the computer needs in the organization

·         Carrying out other computer related dutiesif requested by management

·         Maintaining other computer devices such as printers, scanners etc.

·         To provide technical support to users for all PC hardware

OTHER DUTIES

·         To maintain personal and professional development to meet the changing demands of the job

·         Participate in appropriate training activities and encourage and support staff in their development andtraining.

·         To undertake such other duties, training and/or hours of work as may be reasonably required andwhich are consistent with the general level of responsibility of this job

·         To undertake health and safety duties commensurate with the post

ESSENTIAL SKILLS & EXPERIENCE

·         Server management skills

·         Knowledge of office suites of software (Microsoft, Open Office)

·         Database knowledge and management skills and the use of Access

·         Excellent knowledge of web-based content management systems

·         Familiar with web design skills, including HTML, PHP, MySQL

·         Good computer hardware and networking skills

PERSONAL QUALITIES/ATTRIBUTES

·         Good team working skills

·         Goodinterpersonal skills

·         Good at listening to and following instructions

·         Willing to contribute to the overall improvement, success of the business, and working practices

·         A positive attitude, co-operative, willing to comply with company policies and procedures and work constructively

·         Good at listening to and following instructions

·         Willing to contribute to the overall improvement, success of the business, and working practices

·         A positive attitude, co-operative, willing to comply with company policies and procedures and work constructively

Please send a cover letter and your detailed resume, indicating current and expected salaries to:

Email: 

(Only shortlisted candidates will be notified)