[广州]法国航空公司广州办事处

Job Description

· Answering all telephone calls to Air France and KLM Service Standards.
· Using the Air France-KLM computerized reservation system to make telephone sales for individual clients.
· Promoting Air France-KLM products in order to generate revenue.
· Assisting customers with after-sales service e.g. change of reservation.
· Proposing additional services and information to clients to enhance customer service and loyalty.


Qualification

· University Degree.
· Language required: fluent in Mandarin & English are mandatory. French or Cantonese is a plus.
· Good negotiation and communication skills.
· Patient, hard-working, able to work under pressure.
· Be computer literate.
· Experience in servicing / travel industry is preferable.
· Working experience with foreign airlines is preferable.
· Experience in Tele-service is preferable.

Application process

If you are highly motivated and meet all the requirements and qualifications, please send your application (CV with a photo and cover letter in English stating your expected salary) by e-mail to:

mail.job.application.china@

Applications, which do not meet all the requirements and qualifications, will not be considered.