[广州]汇丰银行（中国）有限公司广州分行

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Teller, Retail Banking and Wealth Management

We see a future with so much to offer. Do you?

Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and the brightest people from across the globe. With so much to offer, we’re ideally placed to help you realise your ambitions.

Retail Banking and Wealth Management
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join this team in the role.

In this role, you will:

1.To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers

2.To establish and keep good relationship with valuable customers by providing one-stop counter services

3.To have a strong sales sense and skills to proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers

4.To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service

5.Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior   

To be successful in the role, you should meet the following requirements:

1.Bachelor degree or above

2.Good understanding of banking rules and regulations

3.Strong sense of responsibility

4.Good communication and interpersonal skill

5.Good written and spoken English 

6.Good computer skill  

You’ll achieve more at HSBC.

HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited