[广州]汇丰银行（中国）有限公司广州分行

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Premier Relationship Assistant, Retail Banking and Wealth Management

We see a future with so much to offer. Do you?

Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centers of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and the brightest people from across the globe. With so much to offer, we’re ideally placed to help you realise your ambitions.

Retail Banking and Wealth Management
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join this team in the role.

In this role, you will:

1.     To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work

2.     To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate

3.     To answer all incoming HP phone calls if Premier Relationship Officer (PRO) is occupied and to responsible for all messages HP customer leave in PRO's voice mail

4.     To make sure HP gift redemption mechanics works smoothly

5.     To proactively identify sales opportunities,  bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied

6.     To back up PRO who is on leave or during lunchtime

To be successful in the role, you should meet the following requirements:

1. Bachelor degree or above(recognized by the state)

2. With 1-2 years' working experience, sales or customer service experience is preferred

3. Good communication and selling skills

4. Good understanding of Retail Banking and Wealth Management products and services

5. Good spoken and written English

6. Well organized

7. With nice personality

You’ll achieve more at HSBC.

HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited