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Responsibilities
Contributes to building a pipeline by generating leads and referrals and building on existing company business within the account.
Establish a professional, working, and consultative, relationship with the client, by developing a basic understanding of the unique business needs of the client within their industry.
Support account managers by responding to customer requests in specialty area.
Offer up-selling suggestions to account managers regarding new business opportunities within the account.
Work with the client, particularly with procurement on contract renewals.
Describe benefits of solutions, services, products, during selling process.
May focus on growing contractual renewals for smaller, less complex accounts, to higher-total-contract- value renewals; manage sales pipeline.
Education and Experience
University or Bachelor’s degree preferred.
Knowledge and Skills
Adequate knowledge of product, service, or solution to enable a sale.
Can differentiate to some degree between own offerings and what competitors offer.
Applies specialized technical product/service/solutio n knowledge to assess client’s business and identify opportunitiesto extend current
business in the account.
Use value-added selling skills to propose additional products, services, solutions which will contribute to customer’s business.
Work as a member of the team in providing support and giving input regarding account opportunities.
Contract renewal and extension facilitation skills.
Have enough knowledge about a product, service or solution to be able to qualify a deal.
Negotiation of profitable deals so that the company can expand opportunities based on existing business and increase footprint and revenue.
Product demonstration, customer training, and product installation skills.
Solid communication, presentation, and time management skills.
All deals entered into Siebel.
Impact/Scope
Selling role is typically transactional, however, should begin to grow business by expanding business in with contracts.
Typically assigned lower than average quota.
Limited customer interface; often works with experienced salesperson on customer visits.
Complexity
Selling role is typically transactional, however, should begin to grow business by expanding business in with contracts.
Typically assigned lower than average quota.
Limited customer interface; often works with experienced salesperson on customer visits.