[上海]前锦网络信息技术（上海）有限公司

职能类别:大学/大专应届毕业生

ESSENTIAL JOB RESPONSIBILITIES:

APAC IT Servicedesk is 1st tier IT support group for FedEx Internal users based in SG, MY, ID, TH, PH, VN, HK, JP, AU, NZ, TW, KR, GU, CN and partial US regions. We are using ITIL as operation framework to cooperate closely with other IT parties and Vendors.
 
Our goal is to provide Fast and Efficient 1st level solution to end users who has problems in using IT products in order to minimize the potential impact on business. For example, Exchange email, Office365, Oracle Iplanet email, Blackberry, Airwatch; or FedEx characterized applications like Custom clearance system, Dispatch system, Weight Balance system...
 
Also we are the first contact point for users to report IT crisis or outages. So ability in crisis management and Time management is crutially important.

NECESSARY REQUIREMENTS:

-Bachelor degree or above.
-Excellent command of oral English.
-Good verbal communication skills
-Demonstrates a strong customer service orientation and sense of responsibility

公司名称:前锦网络信息技术（上海）有限公司 公司类型:上市公司 公司介绍:“前程无忧”(NASDAQ: JOBS) 是中国具有广泛影响力的人力资源服务供应商，在美国上市的中国人力资源服务企业。它运用了网络媒体及先进的移动端信息技术，加上经验丰富的专业顾问队伍，提供包括招聘猎头、培训测评和人事外包在内的全方位专业人力资源服务，现在全国25个城市设有服务机构，是国内领先的专业人力资源服务机构。     “前程无忧”招聘猎头服务在国内创立了网站+猎头+RPO+校园招聘+管理软件的全方位招聘方案。每年为数十万家企业成功招募所需人才，帮助企业高效准确地锁定目标，用短的时间、经济的成本找到合适的人才。同时，“前程无忧”拥有过亿的个人用户，每年成功为全国求职者提供适合的工作和职业发展机会。