职位描述：
JOB RESPONSIBILITIES:
- Coordinating with operation supervisors, scheduling teams to provided full supports on data maintenance and updates in computer system (Cosmos).
- New add-ons
- Download the new add-on information from computer system (Cosmos) and send them to schedulers.
- Update the status of the new add-ons from “entered” to “ready for trip planning”, and also update the following entries: Scheduled by, Local CSCC branch, Region, Zone.
- Notice
- Search for the audits for specific clients ever morning, if any, notify the clients one day prior to the schedule date.
- Send the timeframe notice to some specific clients when the appointment letter is signed back.
- Update
- Update the calendar changes everyday.
- Update the timeframe in Cosmos when the appt. letter signed back.
- Double check all auditors’ schedules on scheduling website.
- Send previous reports to auditors
- Search
- Search for the dropped and held audits everyday, and then send it to schedulers.
- Send the weekly audit numbers to supervisors every Monday morning.
- Providing back-up supports to other office staff.
EXPERIENCE/EDUCATION REQUIRED:
- College or University Degree
- Good command of English with English as working language
- Strong communication skills, verbal and written;
- Must be knowledgeable in use of computer applications, such as, MS Word, Excel. Must be willing to update skills as needed.
- Being patient, diligent and honest.
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