- 工作地点：北京
- 职位：Customer Support Engineer TAC Beijing Master
- 信息来源：前程无忧(51JOB)
说明：
职能类别:大学/大专应届毕业生
此信息由前程无忧(51JOB)审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者前程无忧(51JOB)核实，并请同时联系本站处理该转载信息。
CiscoTechnical Assistance Center(TAC) - helps to ensure that Cisco products andnetwork operate efficiently:
1. Cisco TAC receives high marks from customers for quick, effective responseand issue resolution.
2. 1,030+ CCIE? professionals, broad expertise in Cisco technologies andproducts, ownership of complex issues, commitment to high quality customerexperience -- rapid issue resolution
3. The staff is qualified to execute in several different critical areas:
? Situation appraisal- where priority issues are resolved through actionplanning.
? Problem analysis- where all problems are diagnosed consistently, regardlessof the technology
? Decision analysis- wheregood, solid, actionable decisions are made to address problems/issues
? Potential problem analysis-where risks are avoided and mitigated
Responsibilities:
? Provide second line phone/email/faxconsultation to independently debug complex product problems.
? Act as a technical expert and providessystems/product training on a world-wide basis.
? Act as a focal point for large accountnetwork problem resolution.
? Act as a technical expert. Provided supporton a world-wide basis.
? Typically interface with lower level CSE's,VARs, OEMs & end-users & internal engineering departments. Impact ismajor.
? Work on problems of diverse scope whereanalysis requires evaluation of identifiable factors. Applies known solutionsto solve problems.
Requirements:
EducationalBackground
? Typically requires Bachelor/Master ofScience in a technical field (Computer Science /Electrical Engineeringpreferred)or equivalent.
Musthave skill/experiences
? Demonstrate an aptitude and appetite forlearning new technologies, evidenced by the ability to expand upon coreknowledge.
? Crisis management skills.
? Ability to analyze, use and configure smallto medium networks.
? Excellent written and verbal communicationin both English and Chinese, interpersonal and presentation skills.
? Self-motivation, have strong sense ofresponsibility & team work spirit.
Goodto have skill/experiences
? Cisco Certified Network Associate (CCNA)desired.
? TCP/IP Knowledge will be plus.
? Good programming and debugging skillsin Python, Java, Java script,Git
? Knowledge of popular APIs like REST,Netconf, RESTconf
? Experience working with structuredmodeling languages such as XML, JSON, YANG
? Good understanding of operatingsystems technologies and platforms (e.g. Linux)
Location:
Beijing
公司简要介绍：
公司名称:思科系统（中国）信息技术服务有限公司
公司类型:外资（欧美）
公司介绍:
